Shipping policy

ATTENTION: Due to the recent Canada Post strike we will be evaluating rural deliveries on a case by case basis. If shipping costs by our other shipping partners is prohibitive then we will be contacting customers directly to discuss options.

*Effective September 25th 2025 until further notice.

Canada

$50.00 minimum order value to qualify for shipping.

Orders under $200.00 value are subject to a $15.00 shipping fee.

Orders over $200.00 value ship free in Canada via Canada Post Expedited parcel service, excluding orders containing items marked Oversize.

  • Standard (Expedited) 3-9 business days - $15.00 
  • Express 1-3 business days - $34.95
  • Oversize (Nets, Coolers, Rod Cases, etc.) - $30.00 additional charge.  

U.S.

  • Standard International - $34.95
  • ***Buyer is responsible for all Duties, Tariffs, Taxes and any associated costs once the package has been released to the carrier.

General Shipping Information 

Once your order has been placed it is our priority to have your products packed and delivered to our shipping partner by the following business day.

All orders can only be shipped to the billing address of your credit card. This is for your own protection.  Typically this address is your home address. 

Our primary shipping carrier is Canada Post. You can track your order at www.canadapost.ca or via the shipping notification you will receive after your order has been shipped.

Kindly allow 2-10 working days for delivery via standard shipping methods, although within Canada the average time frame is 2 to 5 days. This applies only to orders delivered to a valid address within Canada and the United States via Standard Canada Parcel Post.

In Store Pickup

If you requested In Store Pickup during the checkout process, we will notify you when your order is confirmed and available for pickup. Please bring your confirmation email or order number to the shop to collect your product. Please note: We will be happy to hold the products until you are able to pick them up.

Damages/Shortages

Although very infrequent, if you receive a damaged item or damaged package it must be reported to the shipping company immediately, and to Bow River Troutfitters immediately. This will allow us to remedy the problem for you by submitting a damages claim.

You must take clear photos of the product and packaging and email them to Bow River Troutfitters. You must keep all packaging materials, boxes, paper, bubble wrap etc.

Warranty

Bow River Troutfitters supports the warranty offered by the manufacturer of a product. Warranties never include reimbursement for labor time, damage to other components, travel time, or shipping cost.

Warranties are only valid to the original purchaser of the product, with original copy of the invoice supplied upon purchase.

Error Notice:
We have made every effort to avoid errors in the catalogue and on our website. Despite our efforts, a price, description or photo may sometimes be incorrect. If this happens, you will be notified of changes before we ship to you. Some pictures may vary slightly from the description.